Frequently Asked Questions
Everything you need to know about your Pott'd US shopping experience.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, Pott'd US focuses on serving customers within the United States and its territories to ensure the fastest delivery times possible.
How should I care for my Pott'd garments?
To maintain the quality of your items, we recommend machine washing cold with like colors and hanging to dry, or tumble drying on low heat.